Utilities

Faced with increasingly competitive, deregulated markets, more and more utilities are turning to T-Systems to improve process efficiency.

Deregulation and market liberalization are forcing utilities to rethink business strategies. Not only must they restructure operations into components (unbundling), they also need to cut costs, reorganize their value chains and focus clearly on customer requirements.

T-Systems delivers the tools required for these tasks, such as leading-edge systems for collecting and processing customer consumption data. And we have the capacity to handle the vast amounts of data involved – for effective billing. What’s more, we have extensive experience in implementing and operating customer relation management (CRM) solutions.

Proven expertise – and first-hand experience

The energy market is currently undergoing many of the same changes experienced and mastered by T-Systems in the telecommunications sector. We provide a wide range of proven solutions and services to help you meet your industry-specific challenges.