Five years of cooperation: Fraport and T-Systems ensure smooth running of IT systems at Frankfurt Airport

July 20, 2010

  • Joint venture established in 2005
  • Heart of IT beats in high-security data center
  • Airport management services
For five years now, "operational services" has ensured that systems run smoothly at Frankfurt Airport. The joint venture between Fraport and T-Systems provides data center services for one of the world's most important air traffic hubs. Almost unnoticed by passengers, information and communication technology guides them through from their arrival at the airport right into the airplane, whether drawing a parking ticket from the barrier to the parking garage, checking the flight information displays to find their way to the gate, having their boarding pass automatically read by the boarding pass scanner, or watching Airport TV to while away the time until boarding.
The systems run from the high-security data center at the airport. The building has multiple layers of security to protect against unauthorized access and is also monitored by more than 40 cameras. In order to ensure flight operations at all times, the airport's most important control programs are run in parallel in a second data center. Over 140 terabytes of storage is available for data backups, which in printouts would use the paper of some seven million trees.
Other services in Frankfurt include the planning of take-off and landing slots together with air traffic control, information systems such as the display boards in the departure lounges, surveillance systems for critical areas, but also IT-controlled use of apron vehicles and the operation of LAN/WLAN networks.
With its 51 million passengers and over two million metric tons of freight a year, Frankfurt Airport is one of the three largest air traffic hubs in Europe. Internationally, Frankfurt ranks among the top ten in the world.
In addition to Frankfurt Airport, T-Systems' customers include Berlin-Brandenburg Airport, Aeroporti di Roma and Moscow's Sheremetyevo Airport. Today, one out of every five of the world's largest international airports with 25 million passengers annually uses airport solutions and services by T-Systems.
About Deutsche Telekom AG
Deutsche Telekom is one of the world's leading integrated telecommunications companies with over 150 million mobile customers, approximately 38 million fixed-network lines and more than 15 million broadband lines (as at March 31, 2010). The Group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in over 50 countries and has more than 258,000 employees worldwide. The Group generated revenues of EUR 64.6 billion in the 2009 financial year - almost half of it outside Germany (as at December 31, 2009).
About T-Systems
Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions and provides integrated solutions for the networked future of business and society. Some 45,300 employees at T-Systems combine industry expertise with ICT innovations to add significant value to customers' core business all over the world. The corporate customers unit generated revenue of around EUR 8.8 billion in the 2009 financial year.
About operational services
Operational services GmbH & Co.KG (OS), a joint venture between T-Systems and the Fraport AG, provides its customers with a whole range of tailored IT solutions. The core business of the company is managed IT services. Customers rely in particular upon highly secure individual solutions and services from OS since they noticeably increase their efficiency and achieve considerable cost savings. As the operator of one of the most modern and secure data centers, operational services provides highly secure services in the following areas: infrastructure and application management, databases, middleware, remote monitoring, archiving, migration, contract and asset management and tracking and tracing. Identity and access management as well as collaboration system services and consulting also complete the company profile.
In Germany, operational services counts among its customers, well-known companies from the aviation and transport sectors, logistics and automotive component suppliers as well as the manufacturing industry and public sector.
As the biggest IT service provider for German medium-sized businesses, operational services achieves annual revenues of 65 million Euros. The company is represented in six locations in Germany and has 400 employees. Its headquarters is at Frankfurt airport.

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